Additional delays may be incurred for international orders as your parcel may be held up in customs. If your query relates to the Verso Book Club, please see our Book Club FAQs.įor Ebook queries, please see our Ebook Guide.ĭue to the Covid-19 crisis, and the health safety measures put in place to protect our distribution and delivery teams, our deliveries may take longer than normal to reach you. If you are ordering books from the EU, please take a moment to read this important note regarding import issues as a result of the Brexit deal. You can find more information on our Book Club page. We have a number of additional exciting developments in the works, so stay tuned! You can find instructions on how to navigate the new member dashboard in our Book Club FAQs.įor those Book Club members who prefer to pay in advance, we’re now offering annual memberships at special discounted rates. Changes to the Book Clubīook Club members will have access to an improved member dashboard, which includes the ability to skip an upcoming shipment if they need to. For Book Club members with a recurring payment, only your active Book Club payment method will be transferred to the new website. Saved payment methodsĪny of your saved payment details will be securely erased from our previous payment system. This new system will also be kept up to date with all 3D authentication and security protocols, which means increased security and fewer payment issues for you. In addition to using any major credit card or your PayPal account, you will also be able to place an order using your existing ShopPay account, if you have one. If you think you're missing an order, or any of your ebooks, please get in touch with us using the Contact link below and we'll be happy to help you. Once you've activated your new account, you'll be able to access all of your past order details and stored ebook files.

If you did not receive the link you can enter your details manually by following the link here. Please just follow the instructions in that message, and of course let us know if you have any issues. You will soon be receiving an email with a link to re-register and activate your new Verso account, as your old account won't work on our new site. Our new website: what you need to know – Claiming your account

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